Our online store is operational for all HiViz items available to send via Australia Post. We are sending parcels every business day.

***Express Post is available for up to 3kg only at this stage at an extra charge, please select at checkout. Any item over 3kg or larger than 35cmx15cm will not fit in a parcel so can not be express posted. Aust Post cannot guarantee next day delivery with Express Post.

For online orders, the charges are incremental depending on weight and we will combine postage for multiple orders. Postage charges are $15-$20 depending on the value of your order. This mail is trackable and the number can be supplied in case the parcel is lost or missing and used for the customer to make a claim after 21 days or reasonable timeframe. Please see Australia Post website for reasonable expected delivery times within Australia.

** IMPORTANT – WA CUSTOMERS **
“ALL ORDERS PROCESSED ONLINE AND OVER THE PHONE MUST GO TO YOUR NOMINATED DEALER IN WA UNTIL FURTHER NOTICE”

We DO NOT ship anything to ANY international destination, including NZ and surrounding areas.

POSTAGE AND FREIGHT CHARGES

Standard tracked parcel starts at $15 minimum

Express post (up to 3kg) $20

Please note that we are not responsible for any lost or missing items and that such matters must be taken up with Australia Post after 21 days** of item being sent. We are unable to intervene in tracking a parcel that may have been re-directed or not delivered within a reasonable timeframe. Best not to return a parcel to us ‘return to sender’ as it is difficult for Australia Post to track the item as the number on the parcel will be already marked as delivered and if used again, is not trackable. Please see Postage refund policy under Terms and Conditions for further clarification on returns and refunds.

** Or reasonable timeframe governed by the Australia Post website

Please see Australia Post Terms and Conditions for tracking and delivery